This House was built on intention — discipline in craft, precision in language, and respect for the people who choose to walk through its doors.
The following rules exist to protect the integrity of our work, our customers, and this creative space.

Below is a concise overview of the core policies that govern this website and the products we create.
For full details, each section includes a direct link to the complete document.

1. Privacy & Data Responsibility

Your trust is not taken lightly.

We collect only the information necessary to process orders, maintain site functionality, and improve the experience of this space.

Data is handled with confidentiality, never sold, and processed only for legitimate operational purposes. This includes transparency around cookies, analytics tools, account activity, and your rights under GDPR, CCPA, and other applicable laws.

For the full Privacy Policy, please click here.

2. Refunds, Returns, & Replacements

Our products are created with intention — whether made to order or produced in limited inventory.
As such, returns and refunds are accepted only in cases of manufacturing errors, damage, or misprints.

Claims require order details and photographic proof to ensure fairness and transparency.
Approved refunds or replacements are handled promptly through our support channel.

For the full refunds and returns policy, please click here.

3. Ethical Standards & Creative Responsibility

Fractured Scrolls, LLC operates under a clear ethic:
Integrity in creation. Fairness in labor. Respect across cultures. Sustainability in production.

Our publishing, artwork, and merchandise practices prioritize responsible sourcing, low-waste methods, and partnerships with vendors who share our values.
As new product lines emerge — including future inventory-based items — we remain committed to ethical manufacturing and conscious scaling.

For the full CSR and Ethics Statement, please click here.

4. Terms of Service & Use of This Site

Use of this website constitutes agreement to the rules that protect both you and our work.

These terms define acceptable use of the site, intellectual property protections, purchase agreements, disclaimers, and limitations of liability.
They ensure that this space — its poetry, its visuals, its products — remains respected and legally safeguarded.

For the full Terms of Service, please click here.

5. Closing Statement

The House Rules exist not as obstacles, but as structure — a quiet architecture that keeps the space honest, coherent, and aligned with the values it was built upon.

Thank you for being here.

Last Reviewed:

13 November 2025